Computing Business Inc.
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  Application Maintenance and Support

CBI has the experience of providing application maintenance and support for coast-to-coast end-users. Services include:

Help Desk;

Incident management (for patches);

Problem management (for fixes);

Configuration / Operations management;

Change / Release management (for enhancement);

Build management;

Quality Assurance; and

Continuity Management;

Maintenance / support activities are reported and reviewed regularly with each application owner to ensure meeting server level and objectives. CBI is also flexible enough to adapt to each application owners methodology.

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 Professional Services